Testimonials
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We are honored to have received a lot of praises for our service and Chinese paintings from our respectful guests from all over the world. Here are just a few of them:
yeiiiiiii!!!!!!!!!!!!!!!!!!!!!!! it is sooooooooooooooooooooooooooooooooo beautiful!!!!!!!!!!!!!!! tel mr an that i love it!!!!!!!!! :) i hope my panda is ready soon so you can ship soon!! i love it thanks thanks thanks!!!!!!!!!!!
Pepe (Mexico,Sep.20,2011)
Dear Amy,
The paintings are just beautiful!
I do not want any inscription.
Thank you for all of your help!
Sincerely,
Anne (USA, 16 September 2011)
Hello Lydia,
Thanks for clearing this up and I appreciate the terrific customer service you have provided.
Regards,
Holly Wigdor (USA,Sep.5,2011)
Hi there.
Just to let you know I'm more than happy with my purchases as the result far exceeded my expectations.
My compliments to you and the staff for a job well done and I would have no hesitation in recommending your organisation to others.
I was also greatly impressed with your securely wrapped packaging.
Many thanks,
Mark (Aus,Aug 31,2011)
Hi Jane,
Just received the painting and I love it.
Thank you for pasting the rice paper on the back now I am ready to frame.
I hope to be purchasing from inkdance again soon.
Sincerely,
Michael DeNapoli (USA,Aug 3,2011)
Dear Jane,
I got the painting today,the wrap really good. Look very beautiful I love it.
Thank you very much.
Ruth Humes (USA,Jul 30,2011)
Hello Miss Zhu,
I am happy to let you know that painting #1061008 arrived. Thank you for your expeditious service!
That is it for now. Have a lovely day
Sincerely,
Rainer （USA,Sat, Jul 30, 2011）
Hi Mary,
THanks for the picture.
I am ok with Mr Li's painting. Pls also help convey my appreciation to Mr Qin. Thanks.
I also greatly appreciate your assistance so far and your exellent service & response. Thank you very much.
Warmest Regards
Bernard Lam (Singapore,Mon, Jul 18, 2011)
I received my paintings yesterday. I am very pleased with them.
Thank you excellent service.
Leon Walker (Jul.11,2011)
Dear Nita,
The paintings have arrived in perfect condition.
Thank you so much. Thanks also for all your kind help, patience, and advice
You were wonderful and I will gladly recommend your store to all my friends.
Best,
Holger （USA,Fri, Jul 8, 2011）
Amy,
I agree, I really like 001. And let Li Zheng Shu not to worry; the longer poem balances the painting well.
Ting (USA, Thur, Jun 23, 2011)
Hi Amy,
Thank you for your suggestion. I like the 001.jpg one.
Best Regards.
Jennifer Xie (USA, Wed, Jun 15,2011)
Mary,
The paintings arrived yesterday, they are really just great.
You need to be commended on the way they are packed for shipment.
thanks,
David (United States,Wed, Jun 1, 2011)
Dear Jane Zhu,
The package has arrived safely.
It was a gift for my sister and she is very happy with it.
Thank you so much!
Sharon McBride（UK,Fri, May 27, 2011）
Hi, Nita,
The 6 tigers have arrived in 4 paintings!
Thanks again for the wonderful support and service!
AM (Singapore,Thu, May 19, 2011)
Hi Amy,
I LOVE it. The calligraphy is beautiful.
Please go ahead finishing my order and thank Ding Cai Fei for me.
Thank you very much.
Mr. Chai Fu Chang(United States 2011-05-14 )
Hi Amy,
Very well-drawn!! Very beautiful!!
I'm very happy with the finishing. No further changes required. Please advise on the next course of action.
Thanks & Warm Regards
janet(Singapore, 2011-05-09)
Dear Annie,
I love the painting!!!
Zhong Kui looks amazing! Zou Mao Yong is a true Master Artist. Please tell him thank you very much for me.
Thank you Annie!
Stephen(United States, Mon, Apr 18, 2011)
Hi,Nita,
I have received the painting in great condition!
Thank you so much for all the detailed correspondences with me!
Appreciate the help of all your packing staff as well.Love the careful packaging!
Last but not least, thanks to Long Hui for his lovely art work! He brings us closer to our Chinese roots and let us understand more abt the Chinese culture! Keep in touch! We will definitely come back to buy more!
Mindy Fang（Singapore）
Sun, Apr 17, 2011
Hi, Amy,
It's beautiful, thank you!
And yes, on the silk brocade would be fine. I plan to put in it a wood frame with glass. I can't wait to see it.
Kristin(United States, Wed, 13 Apr 2011)
Amy, It looks good. Thank the artist for redoing it.
Joan(United States, Sun, Apr 10, 2011)
Thank you Nita;
your brush information is helpful and will aid me in my search for entering this exciting Art form.
William R. Peterson(United States)
Wed, Apr 6, 2011
Hi, Nita,
The drawings have arrived!
I took a quick look at them before going for dinner. Thanks for the extra gifts. …
I must say the 2 painting by Zhang Ruixian are really beautiful.
Even my 9 year old daughter was very impressed.
Suggest to your manager to buy new camera so that can take nicer pictures!
Thanks again.
Ah Meng (Singapore)
(Singapore, Tue, Mar 22, 2011)
Hi Nita
Thanks for responding to my mail. The information is very useful and you have been of great assisitance to me. Kindly keep up the good work and if I need your assistance again i would contact you.
Have a great day and keep up the good work.
S Carter
(Brazil, Thu, Mar 17, 2011)
Nita, received the painting today, I love it. Thank you.
Domingo Ang
(United States, Sun, Mar 13,2011)
Thanks very much for excellent service Nita. I am sure the paintings will be very nice!
(United Kingdom, Wed, Mar 2, 2011)
Nita, I am amazed to find that the pictures have arrived already to my office. This is a very quick delivery!! THANKS VERY MUCH
Mr. Christopher Sykes
(United Kingdom, Fri, Mar 4, 2011)
Hi Nita,
My brother received his painting in fine order, and has already hung it over his fireplace. I was hoping to have a picture to send to you so you could see it, but he has not gotten to take one yet of the whole room. But, he does love it, and he says it really makes the whole room look wonderful. Thank you again for your good help. If we ever need another painting, we will know to come to you!
Thanks again,
Jennifer
(United States, Sat, Feb 19, 2011)
Wow, thank you so much, Nita! I will let you know when the package arrives safely. Thank you so much for the update.... I hope all is well with you!
God bless you and yours!
-Jennifer
(United States, Tue, Feb 1, 2011)
Hi Nita,
The painting is lovely! I am so glad to see it, and it was finished so quickly! Thank you again for your work on this! My brother will really love the painting....
Best,
Jennifer
(United States, Mon, Jan 24, 2011)
Hi Annie,
After a very difficult day at work, I cam home and saw your package waiting for me. The paintings are so beautiful, they brought tears to my eyes. Thank you so much. I am so happy with this artwork. The scroll mounting is perfect as well. These paintings I will always cherish.
Thank you again. Now I must look on your site for a gift for my mother.
Your friend, Diane
(United States, Wed, Feb 9, 2011)
Dear InkDance Painting Gallery team,
I just wanted to say thank you very much for my beautiful watercolour picture, and for all of your help with my purchase.
Many thanks and best wishes,
Elaine Goodall
(United Kingdom, Sun, Feb 7, 2011)
Annie,
When I opened the picture from Li Zhi zhong I was shocked! It was so beautiful, I had to catch my breath! He is so talented it is hard to believe!
Please thank him for me so much. I will be very nervous until I can get the picture into a very good frame and get it protected by glass. I think will probably be the finest painting I ever own. Tell Li Zhi zhong my Buddha will be watching over his painting!
Please send it to me at your convenience and thank you again so much for your help.
Thanks again,
Tommy
(United States, Sun, Jan 30, 2011)
Carol,
It is beautiful!! I love it! Tell the artist he did a beautiful job and thank him for me. I ordered this same picture last year for my sister.
Thank you for everything,
Kay Roberson
(United States, Sat, Jan 29, 2011)
Wed, Jan 19, 2011 at 1:15 AM
Painting came today! So well packed, and I love it! Thank you, Connie
Wed, Jan 19, 2011 at 10:34 AM
Dear Nita,
Good to hear from you too. You sound so sweet. I took it in to be framed, and will send you a picture when its done. Your friend, Connie
Happy New Year!!
Wed, Feb 9, 2011 at 8:30 AM
Hi Nita!
I had my picture framed and thought you'd like to see it. Thank you for all your help! Connie
Wed, Feb 9, 2011 at 11:28 AM
I wish I could have been there for your festival ! I was lucky enough to spend 10 days in Shanghai and Tong Li in 2008. One of the highlights of my life! Thank you for excellent service, and I will buy from you again. Connie
(United States)
Annie,
The egret painting is BEAUTIFUL/EXCELLENT!
I like it even much more than the original!
Please thank Qin Xia for me very much. Also tell her that it is going to be hung in my office where large numbers of people are going to admire it! I know that I am going to receive a large number of compliments on it.
When I can find some more money, I definitely want her to do a painting for my home too.
Thanks again for your help and I am telling all my friends and family about you and InkDance. (Actually, my Chinese friends already knew about InkDance)
Have a nice day!
Tommy
(United States, Thu, Jan 13, 2011)
I am just wanting to know that the painting i bought has wording on it in chinese and would like to know what it says. I am very happy with the painting and would like to buy another in the near future It is absolutely wonderful. it captures everything i wanted on it and thank you for it. please let me know what it says and again thank you. Bernadette Schafanski (by the way my husband loves it too.) (United States, Mon, Jan 3, 2011)
Nita, Thank you very much. That looks absolutely great. I am very happy with that.
Thank you
Kind regards
Andrew Harris
(United Kingdom, Mon, Jan 3, 2011)
Dear Annie,
I have received all of my paintings that you shipped back. You guys did a SUPER JOB!!! I am very happy with the mountings.
Also, thank you for your great customer service!!! You are the best Annie!
Thank you!
Stephen McDonough
(United States, Fri, Dec 31, 2010)
Dear Nita
We are very happy with the new painting and can't wait to hang it on our wall and show it our friends. Please prepare the frame and then send the package to our postal address in Australia
Thank you very much again for your service and please forward our regards to the painter.
Mei & Etienne
(Australia, Sat, Jan 15, 2011)
Dear Nita
Thank you for the reply and assistance.
Yes, we received $130 USD in the account. The way that the Ink Dance Painting Gallery deals with customer complain is excellent service. We will be happy to do business with you again.
Best regards,
Mei & Etienne
(Australia, Sat, Jan 15, 2011)
Dear Clarie,
We are pleased to inform you that we have received the painting in good order.
We will like to thank you and your artist (Mr. Wan An) for the effort that you have put in for this painting. The painting is really very beautiful and we really appreciate the effort that you have put in.
We will definately introduce our friends to order painting from your company.
Take care and keep in touch.
Thank you
Regards,
Helen Soh and Kwok Peiling
(Singapore, Wed, Oct 27, 2010)
Dear jane
I am pleased to say that I have recieved picture.
thank you all for your efficiency
Kind regards
John Malyon
(United Kingdom, Fri, Oct.1, 2010)
your paintings are very beautiful. i am involved in fine arts, painting. my subjects are usually flowers but i also love portraits. i lost all of my art work in hurricane katrina in new orleans & have just started painting again. i am now living in columbia ,south carolina . thank you for your time & allowing me to view your beautiful art work.((United States, Fri, Aug.20, 2010))
Hello Jane
Just to let you know, my painting arrived on Monday 19th, a lot earlier than I expected but a wonderful surprise. It was so well and securely wrapped. The order and delivery was very easy and efficient and I almost thought I may have expected too much when it eventually arrived. I was not dissapointed. I am so pleased with the painting, It is beautiful. It is a present to myself, to remember my mother who passed away last year after a long illness. I will cherish it. Thank you so much.
Susan
(United Kingdom, Thur, Jul 22, 2010)
Hi Mary,
Just let you know I have received my painting today. I really love it & it is huge in size! I think I need to find a good space to hang it up by the time it finished framing.
Once again, thank you very much & your help & advice during the past.
Regards & take care.
irene
(United Kingdom, Tue, Jun 22, 2010)
mary, the picture is beautiful. please send it when dry. thank you all the understanding and patience with me. deborah rose (United States, Fri, Jun 18, 2010)
HI Mary,
I'm so glad I have received the pictures they look absolutely beautiful. The artist did a wonderful job.
Do I contact you? If I need to buy something in the future.
Thank you again for your help.
Pom (United States, Sat, Jun 5, 2010)
Annie:
Here’s our painting over our collection of calligraphy brushes.
We are delighted with the total coordinated presentation.
Thank you.
Marshall Feldman
(United States, Tue, May 18, 2010)
(Note: The Calligraphy Framed with Red Wood was bought from our gallery.)
Good Evening Mary, The paintings arrived and are BEAUTIFUL. Thank You so much. Sue George
(United States, Sat, May 8, 2010)
Mary, I just want you to know how much help you were with this project. This is the first time that I have ordered a custom painting and you made the experience wonderful. These will not be the last paintings that I order from you. Sue
(United States, Thur, Apr 29, 2010)
Mary, They are beautiful!!! I can't wait to see them. They are perfect just as they are. Thank You so much. Sue George
(United States, Tue, Apr 27, 2010)
Dear Jane
Today I received the Dragon and Tiger painting in perfect condition. It was well wrapped and I am very pleased with the painting.
Also I am very pleased with your services. I can recommend your gallery to everyone.
Later on this year I hope to buy another painting from you. Until then, many thanks and best regards to you, Jane, in beautiful Kweilin, in China. I did visit Kweilin two times, it was a wonderful experience.
Sincerely yours,
Hans Ackermann
(Switzerland, Fri, Apr 30, 2010)
Hello, Mary
You have been just a wonderful help to me in this matter. Being in a high customer service business myself, I really appreciate all you done to assist me in this matter - you are the TOPS in my book.
Please share this email with your supervisor.
Bob
(Robert E. Montz, United States, Tue, Apr 13, 2010)
Dear Annie,
I received my paintings back today! I am very happy with the work, you guys did a super job!
Annie, I especially want to thank you for all of the wonderful customer service you provided to me. Ink Dance Painting Gallery is very fortunate to have you as their representative. You have great communication skills and the English of a native speaker. Please thank everyone for me for the great job!
Have a great day!
Stephen McDonough
(United States, Tue, Mar 23, 2010)
The paintings came today and my wife susan and i were like little children at christmas time opening a long expected present. Both paintings are exactly what we wanted and they look beautiful in the nooks we had especially made for them.Your artists and your company did alovely job and Susan and i cannot say enough to compliment you.
Susan Boyd (United States, Sun, Mar 21, 2010)
Just to let you know that following the e-mail I sent you from work today, TNT managed to get themselves organised and they delivered the painting late this afternoon although they had said tomorrow. My husband was so pleased with the painting. He had tears in his eyes. He also loved the things that were included such as the verses and the lovely symbol with the red tassels. Thank you very, very much for all you have done - so much more than I could ever have expected from any company in England!! I am happy to recommend INkDance to everyone for a truly excellent service.
With my most sincere thanks and appreciation
Best wishes
Sarah
Thank you Annie. I am sure that we will be ordering more paintings in the future. I showed the painting to my friends at work before I brought it home for my husband and everyone who saw it said how beautiful they thought it was. Thanks again for all your care. It has meant a great deal to me. I explained to my husband everything that you had done to try and make sure that he got the painting and he has asked me to say how much he appreciates your effort. My youngest daughter also sends her thanks as she helped me to decide which of the paintings on your website we thought David would like the best.
You have been a wonderful ambassador for your country. Thank you so much and we also wish you a very, very happy life.
Take care of yourself
Sarah
(Sarah Melman, the United Kingdom, Wed, Mar 10, 2010)
Hello Annie
I felt I must write a note to let you know how thrilled I was with the beautiful painting Aidan arranged for me, it is so lovely I was very surprised with such an original idea that is so perfect. Please convey my gratitude to Huang Yi for such a beautiful and personal picture of my family.
Many thanks again
Regards
Lyn Roberts
(the United Kingdom, Wed, Feb 10, 2010)
Good Morning Annie
I thought it was a painting but I just could not believe it, the detail is so fine and delicate, it is fantastic.
I keep looking at it very close, and the artwork is amazing. I am very pleased with the painting, it is better than I imagined it would be.
I know it will a great birthday present for my wife.
Can you please thank Huang Yi for doing such a fantastic piece of art, she is very talented.
And also a big thank you to you for arranging such a unique present!
It has been very interesting dealing with you
Once again thank you
Regards
Aidan Roberts
(the United Kingdom, Sun, Jan 31, 2010)
Dear Annie,
Thank you very much for the effort. After seeing the pictures, I think all your colleagues were correct. So, I will follow their advice and decide to choose the silver one. Take your time to mount it. Thank you.
I have to congratulate you and your colleagues for showing a very high standard of professionalism. Giving your customer the proper advice. In this example, I thought yellow brocade is a good idea, but when I saw the combination in the pictures you sent me, I have to agree it was a bad choice/combination.
Most company would just mount what the customer want (even if it looks ugly). But you and your team took the trouble and extra effort to make sure the painting is shown and mounted in the proper way. Please convey my upmost respect to your team, and please thank the workers in the mounting section for pointing out the fact to me.
Last but not least, I wish you and your team a very Happy Chinese New Year. May the year of tiger brings wealth, health and joy to all. Thank you.
Sincerely,
Lim Chan Koon
( Malaysia, Mon, Jan 18, 2010 )
Dear Annie, My painting arrived in good condition yesterday. Very happy with it. Thank you. (P/S the person who framed my painting said the poem is very well written (the choice of words as well as the calligraphy).)Very artistic too. Lim Chan Koon (Malaysia, Thu, Jan 14, 2010)
Greetings! I received my painting a few weeks ago and just want to let you know I am very pleased with it. It was beautifully wrapped and arrived in perfect condition. The painting itself is gorgeous and I had it professionally framed and hung above my fireplace. It is a wonderful addition to my home. Thank you for the excellent customer service and fast delivery. Many blessing to you in the New Year! Felicia Phillips A Very Happy Customer (United States, Mon, Jan 18, 2010)
Thank you I received the painting . I was afraid the package was damage after how custom repacked it. it was so nicely seal and package & inside was safe. the horses are just what I wanted and make my home look elegant. send my regard to the painter. I will buy my other custom painting after Christmas. I am very happy with my purchase and I say this from my heart. trust is difficulty for me but your company win me over. good customer service... Annie respond to me immediately and easy my worry about deliver step by step. excellent ! Patrice Foster (United States, Thu, Dec 24, 2009)
Dear Ms. Huang
I wanted to send you an email on Wednesday but could not from where I was. The painting arrived on Tuesday and I could not have been happier. Everyone who saw the painting, from my wife to my office staff and even the people at the framing store all loved it. Please convey my thanks to the artist for her wonderful work and to Annie and Jane for all their efforts.
As to your survey, I could not enter answers on the email, however I will try to answer here.
1) G Extremely satisfied
2) G Extremely satisfied
3) A Strongly Agree
4) A Strongly Agree
5) G Extremely satisfied
6) A An exceptional value, worth more than I paid for it
7) C About the same than you expected
8) D Good
My only comment about the delivery is that on the EMS web site, the updates as to the status of the shipment leaves a lot to be desired. I had to communicate with Jane to find out that EMS is slow to update their site.
Otherwise I was satisfied with everything about your company and would highly recommend you.
Once again thank you for your courtesy and service.
Mark Tendler
-----Original Message-----
From: manager@inkdancechinesepaintings.com
[mailto:manager@inkdancechinesepaintings.com]
Sent: Friday, December 11, 2009 4:30 AM
To: *********
Subject: Please tell us what you think about our service and painting.Investigation from InkDance Chinese Painting Gallery
Dear Mr Tendler,
Thank you very much for visiting InkDanceChinesePaintings.com and submitting your inquiry/buying from us. This is Ivy Huang, manager of InkDance Painting Gallery.
I'd like to invite you to do some investigation about our service and painting. Your satisfaction is our priority. This investigation is very important for us. Thank you in advance!
Please kindly answer these simple questions below: (Write your choose A or B or ... for every question)
1. How satisfied are you with overall quality of our customer service?
A. Extremely dissatisfied
B. Very Dissatisfied
C. Somewhat Dissatisfied
D. Neutral
E. Somewhat Satisfied
F. Very Satisfied
G. Extremely satisfied
2. Are you satisified with the speed of response from our customer service?
A. Extremely dissatisfied
B. Very Dissatisfied
C. Somewhat Dissatisfied
D. Neutral
E. Somewhat Satisfied
F. Very Satisfied
G. Extremely satisfied
3. Please indicate whether you agree or disagree that customer service is easy to communicate.
A. Strongly Agree
B. Agree
C. Neutral
D. Disagree
E. Strongly Disagree
4. The customer service:
A. Gave me Sufficient information to solve my problem.
B. Gave me unclear answers.
C. Gave me the wrong information ,it couldn't solve my problem.
D. Is disorganized.
E. Didn't understand the question.
F. others:_____________ (Please write your opinions)
5. How satisfied are you with overall quality of of the painting bought from our gallery?
A. Extremely dissatisfied
B. Very Dissatisfied
C. Somewhat Dissatisfied
D. Neutral
E. Somewhat Satisfied
F. Very Satisfied
G. Extremely satisfied
6. Considering the overall value of the painting you paid for, it was
A. An exceptional value, worth more than I paid for it
B. A good value, worth about what I paid for it
C. A poor value, worth less than I paid for it
D. Not sure
7. Compared to your expectation,The quality of the painting you ordered was:
A. Much better than you expected
B. Somewhat better than you expected
C. About the same than you expected
D. Somewhat worse than you expected
E. Much worse than you expected
8. How do you think our delivery?
A. Dissatisfied. Too much long time for delivery
B. Somewhat Dissatisfied. Somewhat long time for delivery
C. It's ok
D. Good
E. Very Good
F. In fact, I don't really care about the days of delivery, only if it don't needs over 20 days.
9. Please kindly tell us any of your advices to our gallery.
Our gallery will listen to your valuable opinions and will improve our service and painting better and better.
I am looking forward to your reply soon.
Best regards,
Yours sincerely
Ivy Huang
Manager
Inkdance Painting Gallery
website: www.inkdancechinesepaintings.com
Tel: +867735846891
Fax: +867735846891
Emai: manager@inkdancechinesepaintings.com
(Fri, Dec 11, 2009)
Hi Annie:
We want to thank you for all the effort you have put into this project. We especially want to thank the artist for all of her efforts and inspiration and for the number of times that she has redone the painting. The latest painting which is numbered 218 is the one we want. We feel this incorporates all the elements we like. Just to be sure this painting has the peach colored flower on the left side of the painting. You have my shipping address. Please send me the tracking number as soon as you know it.
Once again thank you very much.
Mark Tendler
(United States, Sat, Nov 28, 2009)
Annie,
Once again thank you for everything and please thank the artist for me. I can't beleve he painted the painting so fast and it looks beautiful. You have been so helpful and kind to me. I will definitely recommend your company to all of my friends and family and I know that I will order more paintings in the future. I will send you a picture of the paintings when I get them framed and mounted on the wall. A very happy customer,
Kay Roberson
(United States, Thu, Dec 3, 2009)
Annie,
I recieved the paintings today and I love them. They are both beautiful!! And the gifts that you sent are so nice. Thank you so much!
Kay Roberson
(United States, Tue, Dec 8, 2009)
I am very pleased. Thank you so much. I accept your proposal. Steven Sherman
(To service@inkdancechinesepaintings.com)
I an very happy with your solution to the problem. I accept and thank you.
Kindly Yours,
Steven Sherman
(To inkdanceservice@gmail.com)
(United States, Tue, Nov 17, 2009)
---------- Original Message ----------
From: InkDance Painting Gallery - inkdanceservice@gmail.com
To: *********
Subject: Greeting from Inkdance Painting Gallery. We are so sorry for the problem.
Date: Mon, 16 Nov 2009 10:21:41
Dear Mr. Steven Sherman
Thank you for your message.
We are so sorry for the problem caused. I have checked and found that the data of this painting size was wrongly inputted into the website. Thank you very much for your information that really help me check the problem again and improve our service to customers.
As compensation to this problem, we will ask the original artist of this painting to paint the same painting at 50x100cm size again free of charge for you. After finishing it, we will send it to you immediately free of charge. As for the one 69cm x 138cm, you don't need to return it to us. We would like it a free gift for you to thank you for helping us improve our service. Would you kindly tell me if this is acceptable or not? I really hope this method would make you pleased.
Best wishes,
Ivy Huang
Manager
Inkdance Painting Gallery
website: www.inkdancechinesepaintings.com
Tel: +867735846891
Fax: +867735846891
Emai: service@inkdancechinesepaintings.com
inkdanceservice@gmail.com
Hello Clair,
Thank you so much for your kind patience all these weeks. We received the paintings and are very satisfied with them.
Etienne Dore
(France, Wed, Oct 21, 2009 )
Mary Liu, Thank you for your efforts in making a satisfied customer. The painting has arrived and looks very beautiful. I will be presenting it to my teacher at her surprise 60th birthday party.
Thanks again
Marina Sagar
(United States, Sat, Sep 5, 2009 )
I want to say "WOW", I was so surprised by the package I received with my order. The painting is just beautiful and all the extra gifts were so generous of you. Thank you for the Email to update me on my order. I will share your website with my friends and family.
Thank you so much
HARRIS
(Ireland, Mon, Aug 10, 2009 )
Dear Kelly,
Thank you very much for your reply. I have received the painting and it is just beautiful. I will be purchasing 5 or 6 additional paintings for my client.
Regards,
Ann Imbruce
(United States, Mon, Jul 27, 2009)
Dear Kelly:
Thank you for answering my questions so thoroughly. I sincerely appreciate your help and have just placed my order for this picture. I am very excited about having an original painting in my home and absolutely love Asian art. I have quite a collection of Asian decorations and a large silk screen. Now I will have a painting in my dining room. I am hoping this will be shipped for fast delivery. Have a wonderful day and thank you once again.
Miriam Golob
(United States, Fri, Jun 19, 2009 )
Hi Joyce,
I received the painting today and it looks great! Thank you so much for your help and patience over the last few weeks.
Regards
Roy
(United States, Thu, Jan 8, 2009)
hello, i am very satisfy with the painting, do proceed. for the second painting, i think i will get it done the next time. Evon Tay
(Singapore, Thu, Dec 4, 2008)
The piece arrived last Sunday and it is fantastic - even better than what t I imagine - so beautiful - I really love it! Thank you, Jade, my consultant.
Thank you Sally, it is a good news that the item arrived in perfect condition. Your knowledge helps me to get such a gorgeous landscape picture. And most importantly, it is not beyond my expense. I can really trust InkDance Painting Gallery., quick online payment made me very pleased.
Lily S.
I received my order, just wanted to say that I found your site and service very nice, presently so satisfied with quickness of receiving my item. As I live in Paris, far from you, Thank so much Jenny.
Leo /Your customer
The piece arrived in good condition. It matches well with my home interior design. I am very pleased with my purchase. The consultant did a good job! I am impressed with her patience and expertise, who helped to make a perfect option.
Sincerely,
Lucy
Singapore
Sally,
Thank you very much for upgrading the delivery service. The waterfall painting is a great birthday gift for my grandfather. He is so excited with the piece. He starts with his lessons in calligraphy and drawing now. I think it is a good news to you. My grandfather hope to purchase other pieces from you in the near future.Thank you again and I wish you have a good weekend,
Tina Sue
yeiiiiiii!!!!!!!!!!!!!!!!!!!!!!! it is sooooooooooooooooooooooooooooooooo beautiful!!!!!!!!!!!!!!! tel mr an that i love it!!!!!!!!! :) i hope my panda is ready soon so you can ship soon!! i love it thanks thanks thanks!!!!!!!!!!!
Pepe (Mexico,Sep.20,2011)
Dear Amy,
The paintings are just beautiful!
I do not want any inscription.
Thank you for all of your help!
Sincerely,
Anne (USA, 16 September 2011)
Hello Lydia,
Thanks for clearing this up and I appreciate the terrific customer service you have provided.
Regards,
Holly Wigdor (USA,Sep.5,2011)
Hi there.
Just to let you know I'm more than happy with my purchases as the result far exceeded my expectations.
My compliments to you and the staff for a job well done and I would have no hesitation in recommending your organisation to others.
I was also greatly impressed with your securely wrapped packaging.
Many thanks,
Mark (Aus,Aug 31,2011)
Hi Jane,
Just received the painting and I love it.
Thank you for pasting the rice paper on the back now I am ready to frame.
I hope to be purchasing from inkdance again soon.
Sincerely,
Michael DeNapoli (USA,Aug 3,2011)
Dear Jane,
I got the painting today,the wrap really good. Look very beautiful I love it.
Thank you very much.
Ruth Humes (USA,Jul 30,2011)
Hello Miss Zhu,
I am happy to let you know that painting #1061008 arrived. Thank you for your expeditious service!
That is it for now. Have a lovely day
Sincerely,
Rainer （USA,Sat, Jul 30, 2011）
Hi Mary,
THanks for the picture.
I am ok with Mr Li's painting. Pls also help convey my appreciation to Mr Qin. Thanks.
I also greatly appreciate your assistance so far and your exellent service & response. Thank you very much.
Warmest Regards
Bernard Lam (Singapore,Mon, Jul 18, 2011)
I received my paintings yesterday. I am very pleased with them.
Thank you excellent service.
Leon Walker (Jul.11,2011)
Dear Nita,
The paintings have arrived in perfect condition.
Thank you so much. Thanks also for all your kind help, patience, and advice
You were wonderful and I will gladly recommend your store to all my friends.
Best,
Holger （USA,Fri, Jul 8, 2011）
Amy,
I agree, I really like 001. And let Li Zheng Shu not to worry; the longer poem balances the painting well.
Ting (USA, Thur, Jun 23, 2011)
Hi Amy,
Thank you for your suggestion. I like the 001.jpg one.
Best Regards.
Jennifer Xie (USA, Wed, Jun 15,2011)
Mary,
The paintings arrived yesterday, they are really just great.
You need to be commended on the way they are packed for shipment.
thanks,
David (United States,Wed, Jun 1, 2011)
Dear Jane Zhu,
The package has arrived safely.
It was a gift for my sister and she is very happy with it.
Thank you so much!
Sharon McBride（UK,Fri, May 27, 2011）
Hi, Nita,
The 6 tigers have arrived in 4 paintings!
Thanks again for the wonderful support and service!
AM (Singapore,Thu, May 19, 2011)
Hi Amy,
I LOVE it. The calligraphy is beautiful.
Please go ahead finishing my order and thank Ding Cai Fei for me.
Thank you very much.
Mr. Chai Fu Chang(United States 2011-05-14 )
Hi Amy,
Very well-drawn!! Very beautiful!!
I'm very happy with the finishing. No further changes required. Please advise on the next course of action.
Thanks & Warm Regards
janet(Singapore, 2011-05-09)
Dear Annie,
I love the painting!!!
Zhong Kui looks amazing! Zou Mao Yong is a true Master Artist. Please tell him thank you very much for me.
Thank you Annie!
Stephen(United States, Mon, Apr 18, 2011)
Hi,Nita,
I have received the painting in great condition!
Thank you so much for all the detailed correspondences with me!
Appreciate the help of all your packing staff as well.Love the careful packaging!
Last but not least, thanks to Long Hui for his lovely art work! He brings us closer to our Chinese roots and let us understand more abt the Chinese culture! Keep in touch! We will definitely come back to buy more!
Mindy Fang（Singapore）
Sun, Apr 17, 2011
Hi, Amy,
It's beautiful, thank you!
And yes, on the silk brocade would be fine. I plan to put in it a wood frame with glass. I can't wait to see it.
Kristin(United States, Wed, 13 Apr 2011)
Amy, It looks good. Thank the artist for redoing it.
Joan(United States, Sun, Apr 10, 2011)
Thank you Nita;
your brush information is helpful and will aid me in my search for entering this exciting Art form.
William R. Peterson(United States)
Wed, Apr 6, 2011
Hi, Nita,
The drawings have arrived!
I took a quick look at them before going for dinner. Thanks for the extra gifts. …
I must say the 2 painting by Zhang Ruixian are really beautiful.
Even my 9 year old daughter was very impressed.
Suggest to your manager to buy new camera so that can take nicer pictures!
Thanks again.
Ah Meng (Singapore)
(Singapore, Tue, Mar 22, 2011)
Hi Nita
Thanks for responding to my mail. The information is very useful and you have been of great assisitance to me. Kindly keep up the good work and if I need your assistance again i would contact you.
Have a great day and keep up the good work.
S Carter
(Brazil, Thu, Mar 17, 2011)
Nita, received the painting today, I love it. Thank you.
Domingo Ang
(United States, Sun, Mar 13,2011)
Thanks very much for excellent service Nita. I am sure the paintings will be very nice!
(United Kingdom, Wed, Mar 2, 2011)
Nita, I am amazed to find that the pictures have arrived already to my office. This is a very quick delivery!! THANKS VERY MUCH
Mr. Christopher Sykes
(United Kingdom, Fri, Mar 4, 2011)
Hi Nita,
My brother received his painting in fine order, and has already hung it over his fireplace. I was hoping to have a picture to send to you so you could see it, but he has not gotten to take one yet of the whole room. But, he does love it, and he says it really makes the whole room look wonderful. Thank you again for your good help. If we ever need another painting, we will know to come to you!
Thanks again,
Jennifer
(United States, Sat, Feb 19, 2011)
Wow, thank you so much, Nita! I will let you know when the package arrives safely. Thank you so much for the update.... I hope all is well with you!
God bless you and yours!
-Jennifer
(United States, Tue, Feb 1, 2011)
Hi Nita,
The painting is lovely! I am so glad to see it, and it was finished so quickly! Thank you again for your work on this! My brother will really love the painting....
Best,
Jennifer
(United States, Mon, Jan 24, 2011)
Hi Annie,
After a very difficult day at work, I cam home and saw your package waiting for me. The paintings are so beautiful, they brought tears to my eyes. Thank you so much. I am so happy with this artwork. The scroll mounting is perfect as well. These paintings I will always cherish.
Thank you again. Now I must look on your site for a gift for my mother.
Your friend, Diane
(United States, Wed, Feb 9, 2011)
Dear InkDance Painting Gallery team,
I just wanted to say thank you very much for my beautiful watercolour picture, and for all of your help with my purchase.
Many thanks and best wishes,
Elaine Goodall
(United Kingdom, Sun, Feb 7, 2011)
Annie,
When I opened the picture from Li Zhi zhong I was shocked! It was so beautiful, I had to catch my breath! He is so talented it is hard to believe!
Please thank him for me so much. I will be very nervous until I can get the picture into a very good frame and get it protected by glass. I think will probably be the finest painting I ever own. Tell Li Zhi zhong my Buddha will be watching over his painting!
Please send it to me at your convenience and thank you again so much for your help.
Thanks again,
Tommy
(United States, Sun, Jan 30, 2011)
Carol,
It is beautiful!! I love it! Tell the artist he did a beautiful job and thank him for me. I ordered this same picture last year for my sister.
Thank you for everything,
Kay Roberson
(United States, Sat, Jan 29, 2011)
Wed, Jan 19, 2011 at 1:15 AM
Painting came today! So well packed, and I love it! Thank you, Connie
Wed, Jan 19, 2011 at 10:34 AM
Dear Nita,
Good to hear from you too. You sound so sweet. I took it in to be framed, and will send you a picture when its done. Your friend, Connie
Happy New Year!!
Wed, Feb 9, 2011 at 8:30 AM
Hi Nita!
I had my picture framed and thought you'd like to see it. Thank you for all your help! Connie
Wed, Feb 9, 2011 at 11:28 AM
I wish I could have been there for your festival ! I was lucky enough to spend 10 days in Shanghai and Tong Li in 2008. One of the highlights of my life! Thank you for excellent service, and I will buy from you again. Connie
(United States)
Annie,
The egret painting is BEAUTIFUL/EXCELLENT!
I like it even much more than the original!
Please thank Qin Xia for me very much. Also tell her that it is going to be hung in my office where large numbers of people are going to admire it! I know that I am going to receive a large number of compliments on it.
When I can find some more money, I definitely want her to do a painting for my home too.
Thanks again for your help and I am telling all my friends and family about you and InkDance. (Actually, my Chinese friends already knew about InkDance)
Have a nice day!
Tommy
(United States, Thu, Jan 13, 2011)
I am just wanting to know that the painting i bought has wording on it in chinese and would like to know what it says. I am very happy with the painting and would like to buy another in the near future It is absolutely wonderful. it captures everything i wanted on it and thank you for it. please let me know what it says and again thank you. Bernadette Schafanski (by the way my husband loves it too.) (United States, Mon, Jan 3, 2011)
Nita, Thank you very much. That looks absolutely great. I am very happy with that.
Thank you
Kind regards
Andrew Harris
(United Kingdom, Mon, Jan 3, 2011)
Dear Annie,
I have received all of my paintings that you shipped back. You guys did a SUPER JOB!!! I am very happy with the mountings.
Also, thank you for your great customer service!!! You are the best Annie!
Thank you!
Stephen McDonough
(United States, Fri, Dec 31, 2010)
Dear Nita
We are very happy with the new painting and can't wait to hang it on our wall and show it our friends. Please prepare the frame and then send the package to our postal address in Australia
Thank you very much again for your service and please forward our regards to the painter.
Mei & Etienne
(Australia, Sat, Jan 15, 2011)
Dear Nita
Thank you for the reply and assistance.
Yes, we received $130 USD in the account. The way that the Ink Dance Painting Gallery deals with customer complain is excellent service. We will be happy to do business with you again.
Best regards,
Mei & Etienne
(Australia, Sat, Jan 15, 2011)
Dear Clarie,
We are pleased to inform you that we have received the painting in good order.
We will like to thank you and your artist (Mr. Wan An) for the effort that you have put in for this painting. The painting is really very beautiful and we really appreciate the effort that you have put in.
We will definately introduce our friends to order painting from your company.
Take care and keep in touch.
Thank you
Regards,
Helen Soh and Kwok Peiling
(Singapore, Wed, Oct 27, 2010)
Dear jane
I am pleased to say that I have recieved picture.
thank you all for your efficiency
Kind regards
John Malyon
(United Kingdom, Fri, Oct.1, 2010)
your paintings are very beautiful. i am involved in fine arts, painting. my subjects are usually flowers but i also love portraits. i lost all of my art work in hurricane katrina in new orleans & have just started painting again. i am now living in columbia ,south carolina . thank you for your time & allowing me to view your beautiful art work.((United States, Fri, Aug.20, 2010))
Hello Jane
Just to let you know, my painting arrived on Monday 19th, a lot earlier than I expected but a wonderful surprise. It was so well and securely wrapped. The order and delivery was very easy and efficient and I almost thought I may have expected too much when it eventually arrived. I was not dissapointed. I am so pleased with the painting, It is beautiful. It is a present to myself, to remember my mother who passed away last year after a long illness. I will cherish it. Thank you so much.
Susan
(United Kingdom, Thur, Jul 22, 2010)
Hi Mary,
Just let you know I have received my painting today. I really love it & it is huge in size! I think I need to find a good space to hang it up by the time it finished framing.
Once again, thank you very much & your help & advice during the past.
Regards & take care.
irene
(United Kingdom, Tue, Jun 22, 2010)
mary, the picture is beautiful. please send it when dry. thank you all the understanding and patience with me. deborah rose (United States, Fri, Jun 18, 2010)
HI Mary,
I'm so glad I have received the pictures they look absolutely beautiful. The artist did a wonderful job.
Do I contact you? If I need to buy something in the future.
Thank you again for your help.
Pom (United States, Sat, Jun 5, 2010)
Annie:
Here’s our painting over our collection of calligraphy brushes.
We are delighted with the total coordinated presentation.
Thank you.
Marshall Feldman
(United States, Tue, May 18, 2010)
(Note: The Calligraphy Framed with Red Wood was bought from our gallery.)
Good Evening Mary, The paintings arrived and are BEAUTIFUL. Thank You so much. Sue George
(United States, Sat, May 8, 2010)
Mary, I just want you to know how much help you were with this project. This is the first time that I have ordered a custom painting and you made the experience wonderful. These will not be the last paintings that I order from you. Sue
(United States, Thur, Apr 29, 2010)
Mary, They are beautiful!!! I can't wait to see them. They are perfect just as they are. Thank You so much. Sue George
(United States, Tue, Apr 27, 2010)
Dear Jane
Today I received the Dragon and Tiger painting in perfect condition. It was well wrapped and I am very pleased with the painting.
Also I am very pleased with your services. I can recommend your gallery to everyone.
Later on this year I hope to buy another painting from you. Until then, many thanks and best regards to you, Jane, in beautiful Kweilin, in China. I did visit Kweilin two times, it was a wonderful experience.
Sincerely yours,
Hans Ackermann
(Switzerland, Fri, Apr 30, 2010)
Hello, Mary
You have been just a wonderful help to me in this matter. Being in a high customer service business myself, I really appreciate all you done to assist me in this matter - you are the TOPS in my book.
Please share this email with your supervisor.
Bob
(Robert E. Montz, United States, Tue, Apr 13, 2010)
Dear Annie,
I received my paintings back today! I am very happy with the work, you guys did a super job!
Annie, I especially want to thank you for all of the wonderful customer service you provided to me. Ink Dance Painting Gallery is very fortunate to have you as their representative. You have great communication skills and the English of a native speaker. Please thank everyone for me for the great job!
Have a great day!
Stephen McDonough
(United States, Tue, Mar 23, 2010)
The paintings came today and my wife susan and i were like little children at christmas time opening a long expected present. Both paintings are exactly what we wanted and they look beautiful in the nooks we had especially made for them.Your artists and your company did alovely job and Susan and i cannot say enough to compliment you.
Susan Boyd (United States, Sun, Mar 21, 2010)
Just to let you know that following the e-mail I sent you from work today, TNT managed to get themselves organised and they delivered the painting late this afternoon although they had said tomorrow. My husband was so pleased with the painting. He had tears in his eyes. He also loved the things that were included such as the verses and the lovely symbol with the red tassels. Thank you very, very much for all you have done - so much more than I could ever have expected from any company in England!! I am happy to recommend INkDance to everyone for a truly excellent service.
With my most sincere thanks and appreciation
Best wishes
Sarah
Thank you Annie. I am sure that we will be ordering more paintings in the future. I showed the painting to my friends at work before I brought it home for my husband and everyone who saw it said how beautiful they thought it was. Thanks again for all your care. It has meant a great deal to me. I explained to my husband everything that you had done to try and make sure that he got the painting and he has asked me to say how much he appreciates your effort. My youngest daughter also sends her thanks as she helped me to decide which of the paintings on your website we thought David would like the best.
You have been a wonderful ambassador for your country. Thank you so much and we also wish you a very, very happy life.
Take care of yourself
Sarah
(Sarah Melman, the United Kingdom, Wed, Mar 10, 2010)
Hello Annie
I felt I must write a note to let you know how thrilled I was with the beautiful painting Aidan arranged for me, it is so lovely I was very surprised with such an original idea that is so perfect. Please convey my gratitude to Huang Yi for such a beautiful and personal picture of my family.
Many thanks again
Regards
Lyn Roberts
(the United Kingdom, Wed, Feb 10, 2010)
Good Morning Annie
I thought it was a painting but I just could not believe it, the detail is so fine and delicate, it is fantastic.
I keep looking at it very close, and the artwork is amazing. I am very pleased with the painting, it is better than I imagined it would be.
I know it will a great birthday present for my wife.
Can you please thank Huang Yi for doing such a fantastic piece of art, she is very talented.
And also a big thank you to you for arranging such a unique present!
It has been very interesting dealing with you
Once again thank you
Regards
Aidan Roberts
(the United Kingdom, Sun, Jan 31, 2010)
Dear Annie,
Thank you very much for the effort. After seeing the pictures, I think all your colleagues were correct. So, I will follow their advice and decide to choose the silver one. Take your time to mount it. Thank you.
I have to congratulate you and your colleagues for showing a very high standard of professionalism. Giving your customer the proper advice. In this example, I thought yellow brocade is a good idea, but when I saw the combination in the pictures you sent me, I have to agree it was a bad choice/combination.
Most company would just mount what the customer want (even if it looks ugly). But you and your team took the trouble and extra effort to make sure the painting is shown and mounted in the proper way. Please convey my upmost respect to your team, and please thank the workers in the mounting section for pointing out the fact to me.
Last but not least, I wish you and your team a very Happy Chinese New Year. May the year of tiger brings wealth, health and joy to all. Thank you.
Sincerely,
Lim Chan Koon
( Malaysia, Mon, Jan 18, 2010 )
Dear Annie, My painting arrived in good condition yesterday. Very happy with it. Thank you. (P/S the person who framed my painting said the poem is very well written (the choice of words as well as the calligraphy).)Very artistic too. Lim Chan Koon (Malaysia, Thu, Jan 14, 2010)
Greetings! I received my painting a few weeks ago and just want to let you know I am very pleased with it. It was beautifully wrapped and arrived in perfect condition. The painting itself is gorgeous and I had it professionally framed and hung above my fireplace. It is a wonderful addition to my home. Thank you for the excellent customer service and fast delivery. Many blessing to you in the New Year! Felicia Phillips A Very Happy Customer (United States, Mon, Jan 18, 2010)
Thank you I received the painting . I was afraid the package was damage after how custom repacked it. it was so nicely seal and package & inside was safe. the horses are just what I wanted and make my home look elegant. send my regard to the painter. I will buy my other custom painting after Christmas. I am very happy with my purchase and I say this from my heart. trust is difficulty for me but your company win me over. good customer service... Annie respond to me immediately and easy my worry about deliver step by step. excellent ! Patrice Foster (United States, Thu, Dec 24, 2009)
Dear Ms. Huang
I wanted to send you an email on Wednesday but could not from where I was. The painting arrived on Tuesday and I could not have been happier. Everyone who saw the painting, from my wife to my office staff and even the people at the framing store all loved it. Please convey my thanks to the artist for her wonderful work and to Annie and Jane for all their efforts.
As to your survey, I could not enter answers on the email, however I will try to answer here.
1) G Extremely satisfied
2) G Extremely satisfied
3) A Strongly Agree
4) A Strongly Agree
5) G Extremely satisfied
6) A An exceptional value, worth more than I paid for it
7) C About the same than you expected
8) D Good
My only comment about the delivery is that on the EMS web site, the updates as to the status of the shipment leaves a lot to be desired. I had to communicate with Jane to find out that EMS is slow to update their site.
Otherwise I was satisfied with everything about your company and would highly recommend you.
Once again thank you for your courtesy and service.
Mark Tendler
-----Original Message-----
From: manager@inkdancechinesepaintings.com
[mailto:manager@inkdancechinesepaintings.com]
Sent: Friday, December 11, 2009 4:30 AM
To: *********
Subject: Please tell us what you think about our service and painting.Investigation from InkDance Chinese Painting Gallery
Dear Mr Tendler,
Thank you very much for visiting InkDanceChinesePaintings.com and submitting your inquiry/buying from us. This is Ivy Huang, manager of InkDance Painting Gallery.
I'd like to invite you to do some investigation about our service and painting. Your satisfaction is our priority. This investigation is very important for us. Thank you in advance!
Please kindly answer these simple questions below: (Write your choose A or B or ... for every question)
1. How satisfied are you with overall quality of our customer service?
A. Extremely dissatisfied
B. Very Dissatisfied
C. Somewhat Dissatisfied
D. Neutral
E. Somewhat Satisfied
F. Very Satisfied
G. Extremely satisfied
2. Are you satisified with the speed of response from our customer service?
A. Extremely dissatisfied
B. Very Dissatisfied
C. Somewhat Dissatisfied
D. Neutral
E. Somewhat Satisfied
F. Very Satisfied
G. Extremely satisfied
3. Please indicate whether you agree or disagree that customer service is easy to communicate.
A. Strongly Agree
B. Agree
C. Neutral
D. Disagree
E. Strongly Disagree
4. The customer service:
A. Gave me Sufficient information to solve my problem.
B. Gave me unclear answers.
C. Gave me the wrong information ,it couldn't solve my problem.
D. Is disorganized.
E. Didn't understand the question.
F. others:_____________ (Please write your opinions)
5. How satisfied are you with overall quality of of the painting bought from our gallery?
A. Extremely dissatisfied
B. Very Dissatisfied
C. Somewhat Dissatisfied
D. Neutral
E. Somewhat Satisfied
F. Very Satisfied
G. Extremely satisfied
6. Considering the overall value of the painting you paid for, it was
A. An exceptional value, worth more than I paid for it
B. A good value, worth about what I paid for it
C. A poor value, worth less than I paid for it
D. Not sure
7. Compared to your expectation,The quality of the painting you ordered was:
A. Much better than you expected
B. Somewhat better than you expected
C. About the same than you expected
D. Somewhat worse than you expected
E. Much worse than you expected
8. How do you think our delivery?
A. Dissatisfied. Too much long time for delivery
B. Somewhat Dissatisfied. Somewhat long time for delivery
C. It's ok
D. Good
E. Very Good
F. In fact, I don't really care about the days of delivery, only if it don't needs over 20 days.
9. Please kindly tell us any of your advices to our gallery.
Our gallery will listen to your valuable opinions and will improve our service and painting better and better.
I am looking forward to your reply soon.
Best regards,
Yours sincerely
Ivy Huang
Manager
Inkdance Painting Gallery
website: www.inkdancechinesepaintings.com
Tel: +867735846891
Fax: +867735846891
Emai: manager@inkdancechinesepaintings.com
(Fri, Dec 11, 2009)
Hi Annie:
We want to thank you for all the effort you have put into this project. We especially want to thank the artist for all of her efforts and inspiration and for the number of times that she has redone the painting. The latest painting which is numbered 218 is the one we want. We feel this incorporates all the elements we like. Just to be sure this painting has the peach colored flower on the left side of the painting. You have my shipping address. Please send me the tracking number as soon as you know it.
Once again thank you very much.
Mark Tendler
(United States, Sat, Nov 28, 2009)
Annie,
Once again thank you for everything and please thank the artist for me. I can't beleve he painted the painting so fast and it looks beautiful. You have been so helpful and kind to me. I will definitely recommend your company to all of my friends and family and I know that I will order more paintings in the future. I will send you a picture of the paintings when I get them framed and mounted on the wall. A very happy customer,
Kay Roberson
(United States, Thu, Dec 3, 2009)
Annie,
I recieved the paintings today and I love them. They are both beautiful!! And the gifts that you sent are so nice. Thank you so much!
Kay Roberson
(United States, Tue, Dec 8, 2009)
I am very pleased. Thank you so much. I accept your proposal. Steven Sherman
(To service@inkdancechinesepaintings.com)
I an very happy with your solution to the problem. I accept and thank you.
Kindly Yours,
Steven Sherman
(To inkdanceservice@gmail.com)
(United States, Tue, Nov 17, 2009)
---------- Original Message ----------
From: InkDance Painting Gallery - inkdanceservice@gmail.com
To: *********
Subject: Greeting from Inkdance Painting Gallery. We are so sorry for the problem.
Date: Mon, 16 Nov 2009 10:21:41
Dear Mr. Steven Sherman
Thank you for your message.
We are so sorry for the problem caused. I have checked and found that the data of this painting size was wrongly inputted into the website. Thank you very much for your information that really help me check the problem again and improve our service to customers.
As compensation to this problem, we will ask the original artist of this painting to paint the same painting at 50x100cm size again free of charge for you. After finishing it, we will send it to you immediately free of charge. As for the one 69cm x 138cm, you don't need to return it to us. We would like it a free gift for you to thank you for helping us improve our service. Would you kindly tell me if this is acceptable or not? I really hope this method would make you pleased.
Best wishes,
Ivy Huang
Manager
Inkdance Painting Gallery
website: www.inkdancechinesepaintings.com
Tel: +867735846891
Fax: +867735846891
Emai: service@inkdancechinesepaintings.com
inkdanceservice@gmail.com
Hello Clair,
Thank you so much for your kind patience all these weeks. We received the paintings and are very satisfied with them.
Etienne Dore
(France, Wed, Oct 21, 2009 )
Mary Liu, Thank you for your efforts in making a satisfied customer. The painting has arrived and looks very beautiful. I will be presenting it to my teacher at her surprise 60th birthday party.
Thanks again
Marina Sagar
(United States, Sat, Sep 5, 2009 )
I want to say "WOW", I was so surprised by the package I received with my order. The painting is just beautiful and all the extra gifts were so generous of you. Thank you for the Email to update me on my order. I will share your website with my friends and family.
Thank you so much
HARRIS
(Ireland, Mon, Aug 10, 2009 )
Dear Kelly,
Thank you very much for your reply. I have received the painting and it is just beautiful. I will be purchasing 5 or 6 additional paintings for my client.
Regards,
Ann Imbruce
(United States, Mon, Jul 27, 2009)
Dear Kelly:
Thank you for answering my questions so thoroughly. I sincerely appreciate your help and have just placed my order for this picture. I am very excited about having an original painting in my home and absolutely love Asian art. I have quite a collection of Asian decorations and a large silk screen. Now I will have a painting in my dining room. I am hoping this will be shipped for fast delivery. Have a wonderful day and thank you once again.
Miriam Golob
(United States, Fri, Jun 19, 2009 )
Hi Joyce,
I received the painting today and it looks great! Thank you so much for your help and patience over the last few weeks.
Regards
Roy
(United States, Thu, Jan 8, 2009)
hello, i am very satisfy with the painting, do proceed. for the second painting, i think i will get it done the next time. Evon Tay
(Singapore, Thu, Dec 4, 2008)
The piece arrived last Sunday and it is fantastic - even better than what t I imagine - so beautiful - I really love it! Thank you, Jade, my consultant.
Susan
Finland
I got the Chinese bamboo painting, and it is absolutely beautiful!
My husband was so excited. We all adore Chinese culture, and hope to travel to China one day. I was recommended InkDance Painting Gallery sells fine Chinese paintings online. I purchased a unique bamboo picture. The online staff made my first online purchase a very positive one. We really enjoy this masterpiece.
Anna J.
The United States
Thank you Sally, it is a good news that the item arrived in perfect condition. Your knowledge helps me to get such a gorgeous landscape picture. And most importantly, it is not beyond my expense. I can really trust InkDance Painting Gallery., quick online payment made me very pleased.
Lily S.
My customer really liked the piece, a fine brush bamboo painting. He collect many Chinese brush paintings for many years. And this piece is unique one to him.
I received my order, just wanted to say that I found your site and service very nice, presently so satisfied with quickness of receiving my item. As I live in Paris, far from you, Thank so much Jenny.
Leo /Your customer
My husband, John like the painting very much, everything about it is beautiful. He says he has a good friend who has a newly decorated house and is looking for good artwork. John will gratefully recommend your Gallery to him. Hope he also can find his favorite piece. I hope it is a good news to you. Good luck.
Thank you again.
Kate Peterson
USA
Li Yuan, I just want to tell you that the oil production look amazing. The work really was outstanding. I will order more from you. The time of the delivery was exactly you promised. Also appreciate your consultant, nice and professional. Well done.
Joseph
LA
The piece arrived in good condition. It matches well with my home interior design. I am very pleased with my purchase. The consultant did a good job! I am impressed with her patience and expertise, who helped to make a perfect option.
Sincerely,
Lucy
Singapore
I bought a gorgeous piece and am satisfied with all aspects of my order. The communication with the online staff was excellent, the delivery service was as promised, and the quality of the item was great. I adore Chinese painting and calligraphy, learned Chinese culture when I worked in ShangHai. I am critical of everything. But they worked very hard to satisfy my needs and to accept my personal ideas. It is well done! I think it is not easy. I want to express my thanks to all of them.
Chris / Washington
Sally,
Thank you very much for upgrading the delivery service. The waterfall painting is a great birthday gift for my grandfather. He is so excited with the piece. He starts with his lessons in calligraphy and drawing now. I think it is a good news to you. My grandfather hope to purchase other pieces from you in the near future.Thank you again and I wish you have a good weekend,
Tina Sue
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